Description

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities. Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the ABB organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

• Rockwell Automation/Allen-Bradley expertise, including troubleshooting and programming PLCs (ControlLogix/CompactLogix), HMIs (PanelView), and FactoryTalk/Studio 5000 systems, along with strong knowledge of industrial networks such as Ethernet/IP, DeviceNet, and ControlNet.
• Advanced controls and instrumentation skills, including sensors, VFDs, servos, motor controls, safety circuits, and 24V–480V electrical systems, with the ability to read schematics and diagnose issues on high-speed processing and packaging equipment.
• Strong automation maintenance capability, performing preventive/predictive maintenance, root-cause troubleshooting, and ensuring compliance with LOTO, GMP, food-safety standards, and OSHA requirements in a fast-paced production environment.

• Experience with SCADA systems, data collection, and process optimization tools to improve line performance and support continuous improvement initiatives.
• Background in food or beverage manufacturing environments, including familiarity with CIP systems, sanitary design principles, and GMP best practices.
  

Description

• Manage the full order lifecycle for assigned customer orders and commodities.
• Meet all KPI targets and maintain updated AVL & ERP data.
• Oversee raw material requirements through to finished goods delivery.
• Procure key raw materials and components to support production.
• Expedite or de-expedite work/purchase orders via ERP.
• Monitor and manage inventory levels for assigned product families.
• Support procurement of capital and indirect materials.
• Maintain tactical vendor relationships and participate in QBRs.
• Ensure accuracy of MRP records and Master Data.
• Support production order planning and WIP management.
• Foster positive supplier relations through regular communication.

• Bachelor’s degree in a related field preferred; minimum two years’ experience in a similar role.
• Strong time management, organizational, and attention-to-detail skills.
• Ability to plan, manage, and reprioritize workload effectively.
• Excellent communication, negotiation, and relationship management skills.
• Strong commercial acumen with experience in cost-saving initiatives.
• Self-motivated and results-driven with problem-solving ability.
• Proficiency in ERP systems (SAP Business-by-Design preferred).
• Advanced MS Excel skills a plus.
• High level of integrity, confidentiality, and accountability.
• Ability to build strong, reliable working relationships across teams.

Company Description:
The company is a global leader in delivering advanced data center and industrial power solutions. With over 40 years of innovation, it specializes in modular power systems—including PowerPods, Switchgear, PDU's, RPPs, and busway products—engineered to meet the highest international standards. Operating from over 300,000 sq. ft. of lean manufacturing facilities in the USA and Ireland, the company partners with clients from concept to completion, providing scalable, customized solutions that power the AI revolution and beyond.

• Competitive salary and performance-based incentives
• Health, dental, and vision insurance
• 401(k) retirement plan with company contribution
• Paid time off and holidays
• Professional development and career growth opportunities
• Dynamic and diverse team environment focused on innovation and excellence

Description

Service Engineer Level 3, Control Systems

• Perform advanced diagnostics and fault finding in mechanical, electrical, and automation systems.
• Install and commission control systems, actuators, and automation packages.
• Interpret and develop electrical and hydraulic schematics and control diagrams.
• Provide expert technical support and product recommendations to customers and internal teams.
• Train junior engineers and technicians in the field and during in-house sessions.
• Lead in-house system testing and support control system builds.
• Serve as a key support resource for technical applications and customer processes.
• Prepare accurate and timely service reports and documentation.
• Travel domestically and internationally for service assignments—up to 50%.
• Be willing for frequent overtime, including nights or weekends as needed.

Benefits

Description

Description

• Provide technical service support on existing installations, ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and integration with other systems related to building automation.
• Be well-versed in multiple controls systems, as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report), with details of what the service call consisted of and documentation of whether the call is complete or will require a follow-up visit.
• Replace failed parts, controllers, wire, relays, and devices as required.
• Maintain a good disposition with customers and deal with them in a courteous manner at all times.
• Verify devices, panels, and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

• You should have good electrical, electronic, and/or mechanical aptitude, including troubleshooting, maintenance, and repair of such equipment and systems as AC/DC motors, industrial controls, compressors, backup generators, etc.
• You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc.
• The ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams.
• A working understanding of AC power circuitry, including breakers, multi-phase power, etc. (120VAC).
• You must be comfortable working at heights or in confined spaces, and you must be service-minded and customer-focused.

Description

Description

Key Responsibilities Include:

• Inspect, install, maintain, and repair analytical instruments at customer locations
  • ~70% planned/predictive maintenance (rollers, belts, basic electronics, etc.)
  • ~30% equipment installations and emergency repairs
• Train customers on software applications and proper equipment operation and maintenance
• Provide phone-based technical support and recommendations
• Complete, document, and close customer service work orders accurately
• Partner with sales and account representatives to support customer growth and service opportunities

• Strong electronics troubleshooting and problem-solving skills with some mechanical aptitude
• Self-motivated and able to work independently in a remote, field-based role
• Excellent professional customer service and communication skills
• Ability to use hand tools, digital equipment, and read blueprints/schematics
• Strong verbal and written communication, planning, and organizational skills
• Clean driving record (no major violations in last 2 years; no DUIs in last 5 years)
• Credit sufficient to qualify for and maintain a company credit card

• Experience with X-ray systems, automation controls, or biomedical equipment
• Prior field service experience in regulated or production environments

Description

Description

• Identify market needs and translate these into specific product requirements for new product development with prioritized features, creating customer driven product roadmaps.
• Develop messaging and promotional activities to position products to end markets and customers.
• Maintain SWOT analysis of the market and use it to find competitive advantages that keep products well-positioned.
• Drive development of new products and launch to end customers.
• Work with design center manager to assess the performance of the group, set priorities and budgets.
• Identify and manage key investments strategy owner.
• Support department initiatives, technology roadmap creation and cross-organization/sector involvement.
• Stay current regarding market trends and direction from Voice of the Customer (VOC), competitive activity and publication review.
• Manage product pricing.
• Single Point of Contact (SPOC) for applications on all assigned products.

• Bachelor's Degree in Electrical, Electronic Engineering. Master's Degree preferred.
• 12+ years of experience in a multi-disciplined engineering environment.
• Product experience within some or all of the following: transceivers, power amplifiers, switches, LNAs, filters, combiners.
• Strong background in semiconductors, specifically RF.
• Knowledge of GaAs and GaN technologies, a good view of the core & wire and classical filters competitive landscape and understanding of the addressable markets and application.
• Experience developing product and technology roadmaps.
• Detail oriented.
• Problem-solution focused - able to provide detailed insight and constructive feedback into problems and complex situations.
• Able to define requirements & resources needed to implement new ideals, approach innovation with a practical, task-oriented mindset, convert ideas into actionable plans.
• Communicate effectively - express ideas and information in a clear and concise manner, tailoring the message to fit the interests and needs of the audience.
• Technical expertise - keep technical skills current, apply specialized knowledge and skills to work tasks, understand and master technical skills associated with the job, and share technical expertise with others.
• Responsive, self-driven, strong sense of ownership and desire to achieve business objectives.
• Excellent interpersonal skills, both verbal and written - interact with customers and internal teams effectively in fast paced rapidly changing environment.
• Willingness to cooperate and collaborate in order to execute tasks and achieve objectives with multiple stakeholders.
• Must be a US citizen or US permanent resident.
  

Description

Safety is the most important part of all jobs; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Minimum Qualifications:

• 4 years of experience working in industrial (or comparable) mechanical maintenance.

Preferred Qualifications:

• Solid theoretical knowledge of mechanical principles
• Sound analytical troubleshooting skills
• Process efficiency and automation
• 2-year degree in mechanical or related field
• Navy Machinist Mates

Benefits: A Company that Supports You

• Vision insurance
• Dental Insurance
• 401K
• Profit sharing
• Pay for Performance
• Parental leave
• Tuition reimbursement
• Stock program
• Scholarships