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Job Description

In this role, the employee is expected to provide dedicated electrical controls support for the production team and customer field service events (scheduled maintenance, upgrades, unplanned maintenance, and warranty work) for gas turbine engines and related systems.

DUTIES AND RESPONSIBILITIES:

• Provide dedicated electrical support for a single customer field service events (scheduled maintenance, upgrades, unplanned maintenance, and warranty work) for packages and related systems.
• Collaborate with the Field Service team to improve commissioning processes, plan standard work, and develop work scope for new technology.
• Document maintenance activities as required for Field Service Reports.
• Provide controls and electrical support during Test-Line Commissioning and field service events for RPS projects.
• Internal and External customer focal point for all field related electrical/controls problems.
• Solicit direct customer feedback on RPS controls and provide this feedback to the organization to continuously improve our customer relations.
• Provide prompt technical support for service revealed controls related problems. Includes developing and implementing technical solutions to ensure solutions are brought to the field and production in a cost-effective manner while meeting customer expectations.
• Collaborate with the Engineering team to troubleshoot field issues, provide recommendations for improved performance, root cause analysis, and assist in development of new technology.
• Provide support to RPS Engineering in the in-house testing of new control system designs and evaluation of improvements related to control system fixes.
• Collaborate with RPS Electrical FSE's, learn the requirements to perform electrical and controls commissioning tasks.
• Sign-off and take accountability for control system commissioning and re-commissioning.
• Be available for on-call support after hours and weekends.
• Travel as needed to support the controls and electrical commissioning of customers refurbished and new engines in multiple geographic areas.
• Support configuration tracking of customer engines.
• Support the customer's and RPS environmental, health, and safety programs.
• Project management responsibilities for customer specific projects. Includes initial feasibility studies, contract definition, commissioning activities, schedule fidelity, subcontractor management, and customer interface.
• Provide technical guidance and input during development of RPS new projects/programs.
• Provide input to RPS technology roadmap and strategic business plan.
• Develop, approve, and implement methods to achieve cost and schedule reductions, performance, and quality enhancements.

SUPERVISORY RESPONSIBILITIES:

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Nice-to-Have Skills, Experience, and Education:

• Acknowledges that learning and growth are keys to personal and professional success and is willing and able to share with others.
• Attentive to detail, organized and passionate!
• Take pride in doing good work, have a positive attitude, and believe guest satisfaction comes first
• 5-7 years of hands-on experience with industrial/marine gas turbines, and control systems.
• Strong customer relations experience, develop and enhance customer relationships. Ability to work effectively in high pressure, time & cost sensitive situations, oftentimes under direct customer observation.
• Deals effectively in a dynamic environment, maintaining focus and continuity with customers, subcontractors, and senior management. Work cross functionally within the RPS teams.
• Demonstrated project, product, and subcontract management skills.
• Demonstrated expertise and hands-on experience in commissioning and troubleshooting controls and electrical systems in the field. Delivery on internal and external commitments.
• Demonstrated communication skills, both oral and written, provide clear and concise technical field service reports.
• Adhere to health, safety, and environmental standards and procedures.
• Physically able to perform the tasks as required. Ability to pass an eye exam, sufficient visual acuity to perform inspections as needed.
• U.S. work authorized applicants only
• Experience with Oil & Gas regulations and meeting product certification requirements.
• Experienced with Microsoft Office products such as Word and Excel.
• Travel domestically up to 65% of the time in support of RPS fielded products.

COMPETENCIES:

• Experience - Demonstrated experience with programming, field application modifications. Experience with Woodward Controls, GE MKle Controls, and Micro Net ControlsPLC is highly recommended. Hands-on experience with Programmable Logic Controllers, such as Allen-Bradley ControlLogix, Wago Fieldbus, or similar industrial controllers. Have an understanding with programming in high level programming languages (C, IEC-61131-3 Structured Text, Java script, ladder logics, etc.) desired, but not essential.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes profits and revenue; Conserves organizational resources.
• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Managing People Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand
• Frequently required to walk
• Occasionally required to sit
• Frequently required to utilize hand and finger dexterity
• Frequently required to climb, balance, bend, stoop, kneel or crawl
• Frequently required to talk or hear
• Occasionally work near moving mechanical parts
• Occasionally work around fumes, airborne particles, or toxic chemicals
• Frequently exposure to outside weather conditions
• While performing the duties of this job, the noise level in the work environment is usually moderate
• The employee must occasionally lift and/or move more than 50 pounds
• Specialized equipment, machines, or vehicles used: Various forklifts, manlift, scissor lifts, overhead cranes.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
  
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
  
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

• Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
• Will consider High School Diploma/GED and 10 or more years' experience.
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results.
• Military Preferred

Job Description

A typical day includes diagnosing and resolving customer technical issues, performing equipment installations, repairing or troubleshooting out-of-service units, and proactively identifying ways to eliminate future operational or service challenges. Each customer site presents unique technical conditions, requiring adaptability, strong problem-solving skills, and independent decision-making.

• Install and commission equipment at customer locations
• Investigate and resolve customer technical issues in the field
• Troubleshoot and repair electrical and electromechanical systems
• Perform component-level repairs and system diagnostics
• Interpret wiring diagrams and track electrical circuits
• Work with servos, motors, and control components
• Use multimeters and diagnostic tools to isolate faults
• Provide professional, customer-focused on-site support
• Identify and correct potential future equipment issues
• Document service activities and communicate findings clearly
• Maintain company equipment, tools, and vehicle
• Adapt to varying customer environments and technical challenges

• Strong electrical troubleshooting background
• Ability to read and interpret wiring diagrams and schematics
• Experience with circuit tracking, servos, and motors
• Component-level repair experience
• Proficient use of multimeters and diagnostic tools
• Strong customer service and communication skills
• Ability to travel extensively and work independently

• Aviation Electronics Technicians (AET)
• Electrician’s Mates (EM)
• Electronics Technicians (ET)
• Communications Repair Specialists

Job Description

This person will be responsible for installing and servicing parking access control, vehicle entry systems, and building access control systems in a geographic area that includes Southeastern, Central, and Western Virginia. Equipment includes parking gates, ticket dispensers, license plate recognition cameras, facility management software, slide and swing gate operators, card readers, and telephone entry systems, as well as integration of these systems into existing networks.

Must-Have Skills, Experience, and Education:

• 2-5 years of low-voltage wiring and installation experience, and equipment diagnostic and repair experience
• DCJS registration holder is preferred
• Experience with basic networking (LAN, WAN & Best Practices)
• Experience working outdoors or on Construction Sites
• Experience with Installation and Service
• After Hours/Weekends/Holidays: This person will be on call periodically and respond to emergency service calls that are called in during non-business hours. Normal business hours currently are 8:30 AM to 5:00 PM Monday through Friday. This person occasionally will work after hours and on weekends.
• Physical Requirements: This person will be doing physical work inside and outside. Need to be able to lift at least fifty pounds and be on their feet for much of the day.
• Pre-employment drug screening will be performed as a condition of employment.
• Training: New Technicians are paired with veterans for a training period. The technician will also attend manufacturer training. The company's educational assistance program reimburses employees for job-related training and certification programs.
• This person will provide operator-level training and interact closely with customers.

Job Description

As a Power Systems Engineer, you will support the full lifecycle of integrated electrical controls projects—including design, development, wiring schematics, PLC programming, protective relay setup, commissioning, and ongoing service. You will work closely with Sales Engineering, Project Management, equipment manufacturers, contractors, and end users to deliver high-quality power systems solutions involving switchgear, ATSs, generators, UPS systems, PLCs, and SCADA components. This is a hands-on technical role requiring strong expertise in power distribution, controls, startup/commissioning, and troubleshooting.

This position requires local residence in the Philadelphia area to support customer sites, including federal locations.

Responsibilities:

• Perform startup, maintenance, and troubleshooting of switchgear, ATSs, and electrical control systems
• Construct and modify control panels and wiring with OEM-quality standards
• Set up protective relays for generator and utility parallel operations
• Learn, apply, and program Liebert single- and three-phase UPS equipment
• Define project scope and budget with Sales Engineering; refine budgets upon award
• Develop submittal drawings and coordinate with switchgear vendors (GE, Square D, DVM, etc.)
• Create schematics for PTs, CPTs, relays, breakers, PLCs, power supplies, networking, annunciation, and controls
• Write PLC logic, redundancy logic, HMI graphics, and control pages
• Program Woodward generator control devices and interface with PLCs
• Program and integrate SEL, GE, Schneider, Bender, and Basler protective relays
• Oversee build and integration of electrical control systems
• Write sequences of operation, test scripts, and commissioning documents
• Lead or participate in site coordination and construction meetings
• Conduct factory witness testing, field testing, startup, commissioning, and customer training
• Perform load bank tests, infrared imaging, and power quality analysis
• Ensure compliance with NFPA 70, NFPA 70E, NEC, and OSHA electrical safety regulations

Must-Have Skills, Experience, and Education:

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical field
• Several years of experience with switchgear, generators, ATSs, PLCs, or power control systems
• Hands-on experience with electrical/generator control design and field service
• Proficiency with AutoCAD or Promise E (single lines, schematics, layouts, control systems)
• Understanding of electrical generation, distribution, conditioning, and control systems
• Familiarity with NEC, NFPA 70E, and OSHA electrical safety
• Experience with GE and/or Allen-Bradley PLC platforms and software
• Experience with Woodward controls
• Experience with SEL, GE, Schneider, Bender, or Basler protective relays
• Experience with SCADA systems deployment
• Valid driver's license for local field travel
• Proficiency with Microsoft Office
• Strong technical, analytical, organizational, and customer service skills

Nice-to-Have Skills:

• Experience with IT/server networking within control systems
• Knowledge of Design-Bid-Build and Design-Build project structures
• Experience overseeing electrical construction or commissioning
• Familiarity with UPS systems, generator paralleling, or advanced relay coordination

Benefits: ESOP (company-funded retirement), 401(k)/Roth with company match, medical, dental, voluntary vision, paid holidays, PTO, volunteer PTO, short- & long-term disability (company paid), life/AD&D (company paid), supplemental life, FSAs, EAP, tuition reimbursement

Job Description

• Travel to install, services, troubleshoot and repair the fabricating machine tools at customer sitesthroughout the United States, Canada and Mexico.
• Provide high-quality technical service to customers to ensure optimal sheet metal machine performance.
• Document customer machine information and technical conditions and make improvement suggestions.
• Train customers to operate and/or service machines to ensure maximum productivity.
• Act as a Service ambassador and work directly with customers during installations and repairs to enable their business success.

• Must be a flexible professional, curious, and bold, focused on customer service and quality.
• A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics.
• Technologically savvy and experienced in software and file management.

Job Description

Job Description

Responsibilities include:

• Travel to install, services, troubleshoot and repair the fabricating machine tools at customer sitesthroughout the United States, Canada and Mexico.
• Provide high-quality technical service to customers to ensure optimal sheet metal machine performance.
• Document customer machine information and technical conditions and make improvement suggestions.
• Train customers to operate and/or service machines to ensure maximum productivity.
• Act as a Service ambassador and work directly with customers during installations and repairs to enable their business success.

• Must be a flexible professional, curious, and bold, focused on customer service and quality.
• A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics.
• Technologically savvy and experienced in software and file management.

Job Description

Service Engineer Level 3, Control Systems

• Perform advanced diagnostics and fault finding in mechanical, electrical, and automation systems.
• Install and commission control systems, actuators, and automation packages.
• Interpret and develop electrical and hydraulic schematics and control diagrams.
• Provide expert technical support and product recommendations to customers and internal teams.
• Train junior engineers and technicians in the field and during in-house sessions.
• Lead in-house system testing and support control system builds.
• Serve as a key support resource for technical applications and customer processes.
• Prepare accurate and timely service reports and documentation.
• Travel domestically and internationally for service assignments—up to 50%.
• Be willing for frequent overtime, including nights or weekends as needed.

Benefits

Job Description

• Provide technical service support on existing installations, ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and integration with other systems related to building automation.
• Be well-versed in multiple controls systems, as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report), with details of what the service call consisted of and documentation of whether the call is complete or will require a follow-up visit.
• Replace failed parts, controllers, wire, relays, and devices as required.
• Maintain a good disposition with customers and deal with them in a courteous manner at all times.
• Verify devices, panels, and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

• You should have good electrical, electronic, and/or mechanical aptitude, including troubleshooting, maintenance, and repair of such equipment and systems as AC/DC motors, industrial controls, compressors, backup generators, etc.
• You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc.
• The ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams.
• A working understanding of AC power circuitry, including breakers, multi-phase power, etc. (120VAC).
• You must be comfortable working at heights or in confined spaces, and you must be service-minded and customer-focused.

Job Description

Job Description

Job Description

Key Responsibilities Include:

• Inspect, install, maintain, and repair analytical instruments at customer locations
  • ~70% planned/predictive maintenance (rollers, belts, basic electronics, etc.)
  • ~30% equipment installations and emergency repairs
• Train customers on software applications and proper equipment operation and maintenance
• Provide phone-based technical support and recommendations
• Complete, document, and close customer service work orders accurately
• Partner with sales and account representatives to support customer growth and service opportunities

• Strong electronics troubleshooting and problem-solving skills with some mechanical aptitude
• Self-motivated and able to work independently in a remote, field-based role
• Excellent professional customer service and communication skills
• Ability to use hand tools, digital equipment, and read blueprints/schematics
• Strong verbal and written communication, planning, and organizational skills
• Clean driving record (no major violations in last 2 years; no DUIs in last 5 years)
• Credit sufficient to qualify for and maintain a company credit card

• Experience with X-ray systems, automation controls, or biomedical equipment
• Prior field service experience in regulated or production environments

Job Description

Job Description

• Benefits: Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K with match)
• Travel: 50% (Regional, Surrounding States, Conducting Training in Richmond VA). Vehicle and company credit card provided.

• Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service.
• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Must-Have Skills and Experience:

• Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
• Will consider High School Diploma/GED and 10 or more years' experience.
• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results.
• Military Preferred

Job Description

Position Description:

• Performs service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization. Provides recommendations to management to improve operations and customer service. Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.

Must-Have Skills and Experience:

• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results.

Nice-to-Have Skills, Experience, and Education:

• Bachelor's degree, Electrical Engineering, Electrical Engineering Technology or equivalent military experience or Associates Degree with 2 or more years' experience in servicing critical power equipment
• Will consider High School Diploma/GED and 10 or more years' experience.
  
• Military Preferred

Job Description

• Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and Integration with other systems related to building automation.
• Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit.
• Replace failed parts, controllers, wire, relays, and devices as required.
• Maintain a good disposition with the customers and deal with them in a courteous manner at all times.
• Verify devices, panels, and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

Job Description

Seeking a Field Service Technician (FST / Cyclotron Engineer to support their cross-disciplinary radio pharmaceutical research and production facility. The FST/Cyclotron Engineer functions as part of a team of peers to provide service and maintenance to cyclotron and radio chemistry synthesizers to ensure maximum productivity and system Up Time while utilizing time and resource management techniques effectively.

Additional responsibilities include but are not limited to:

Job Description

Job Description

Job Description

Some specific responsibilities include:

• Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and Integration with other systems related to building automation.
• Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit.
• Replace failed parts, controllers, wire, relays and devices as required. 
• Maintain a good disposition with the customers and deal with them in a courteous manner at all times.
• Verify devices, panels and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

Job Description

Some specific responsibilities include:

• Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and Integration with other systems related to building automation.
• Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit.
• Replace failed parts, controllers, wire, relays and devices as required. 
• Maintain a good disposition with the customers and deal with them in a courteous manner at all times.
• Verify devices, panels and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.

Must-Have Skills, Experience, and Education:

In order to be successful in this role, you should have good electrical, electronic and/or mechanical aptitude, to include troubleshooting, maintenance and repair of such equipment and systems as AC/DC motors, industrial controls, compressors, backup generators, etc.   You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC).  You must be comfortable working at heights or in confined spaces.  And you must be service-minded and customer-focused.

Job Description

Some specific responsibilities include:

•  Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
• Programming and commissioning of Control Systems and Integration with other systems related to building automation.
• Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
• Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
• Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit.
• Replace failed parts, controllers, wire, relays and devices as required. 
• Maintain a good disposition with the customers and deal with them in a courteous manner at all times.
• Verify devices, panels and annunciators of controls projects.
• Ensure timely software backups are created for projects and software development.
• Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.
  

Must-Have Skills, Experience, and Education:

in order to be successful in this role:

• You should have good electrical, electronic and/or mechanical aptitude, to include troubleshooting, maintenance and repair of such equipment and systems as AC/DC motors, industrial controls, compressors, backup generators, etc.  
• You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; he ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC).  You must be comfortable working at heights or in confined spaces.  And you must be service-minded and customer-focused.